Tuesday 23 October 2007

Rules of engagement

And so Mrs EoTP finishes her first week at her new job. In theory anyway this should be the best part of a job, the new start. After all they've chosen YOU over all the other candidates (and how good does that feel?), you should be happy with the salary for at least three weeks as you accepted the job on those terms (after that you find that 25% of the staff have 50% fewer qualifications than you do and 30% more salary but let that pass for now) and, as you don't really know what is going on in the organisation, you don't know how much a mess you are making of the job so far; you may not realise it for months.

Mrs EoTP needed a lie down at the end of the week with a cold compress and a cold bottle of white wine. We'd forgotten about the hell of the new job.

Clothes.
Best to wear them for the job I find, saves on the snide comments. But you have to have them. Mrs EoTP has had to buy a new wardrobe of clothes to go to work of course, not having had such stuff for many years. Unless you work for some laid back company such as Google there is the small matter of confirming to the dress code. Of course, no one has written the dress code down, especially for women, so you have to interpret it as best you can. So new stuff is needed and quite a lot of it as well - such as a waterproof coat as Mrs EoTP now walks to work. We walked the length and breadth of the Midlands trying to find a suitable coat for walking to work in and staying dry but not looking like a serious hiker ready for a week in Snowdonia. Don't woman wear waterproof coats anymore? How do they stay dry? Do they drive into their workplaces and step out directly into the office? Or are we unusual in that we do actually walk? So there goes the first month's salary on the set up costs for work.

Security
All the doors to the site are locked and controlled electronically. To gain entrance you have to double up to get close to the speaker set low in the wall, press the entry button, state your purpose of the visit whilst the tinny voice says something like 'Snargle, snig, buzz, ganding boing' in reply. The door buzzes and you gain entry. Then you get in but, like the Second World War when all the signposts were taken down in the UK to foil those dastardly Nazi paratroopers, there are no signposts to guide you around the site. I know this because I was asked to deliver the usual 1 kilo of forms to the admin office that you need to sign to prove you are not an illegal immigrant and a Drain On The Economy. I gained entry, 'Snargle, burg, admin, zing, boink', went through the door and got lost. Now I'm all for security but given that I was wearing a T shirt and jeans and carrying a large padded envelope you think someone might have challenged me but no they didn't. I wandered around, smiling and saying hallo to staff who politely smiled back and ignored me. I dropped off the envelope and walked back to the gate by another route and was I challenged? No of course not but lots of other members of staff smiled at me and said hello all over again. Anyway Mrs EoTP finally got her electronic pass by the end of the week so can now get in, although all she did for several days was follow others in through the open gate as they arrived.

Forms
There are so many. Salary, security forms, pension, medical history, values and belief systems, criminal records, birth certificates, wedding certificates, certificates for swimming the length, you name it they want it. Then, when you give them it and they hand you back an officially printed form to say they have had it, they deny they have had it two days later and want it back (again). This happened to me recently in another organisation. I tried to log onto a part of a system that I had legitimate access to and couldn't. The response from IT to my company email was 'You don't exist' which I felt was a little existentialist of them really.

IT
Mrs EoTP has to switch on her three PCs in a certain sequence or they don't work. Why they don't work if you don't follow the sequence no one can explain. You can launch nuclear missiles more easily than this. There are passwords by the box full to remember each different for a separate part of the system.

The stuff they don't tell you
  • What to do if the fire alarm goes off. I know it usually consists of standing around in a desultory manner hoping the alarms will turn themselves off in thirty minutes.
  • Where all the toilets are - after five months you discover one around the corner after you have been making a 30 minute round trip to the one you were first shown.
  • Who actually knows how to make the photocopier work.
  • How to turn the heating on or off.
  • Where IT are actually located and what they do.
  • Why IT always have their 'help' line on voicemail.
  • Which Christmas party you should go to. Admins, Finance, Sales, all of them?
  • Who will be your enemy and who will be your ally.
  • Who really gets things done. Forget the suits and the bosses as they haven't a clue. Find the one person who really keeps the whole creaking structure together. Make them your friend. Stay close to them.
And that is just week 1. As you don't know what you don't know then the first six months of a job are hell until you find out what is going on and can ask for help. But then you may never find out.
In my experience at work most people know what it is they do, but don't know what they do does.
I think I need a lie down.

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